📊 Telecom Customer & Business Insights Dashboard

Type: Excel Project | Focus: Churn, Tenure & Revenue Analysis

Link: View Project on GitHub

🧩 Project Overview

This Excel-based dashboard delivers a clean, executive-level overview of telecom business metrics using simulated data. It helps visualize customer churn patterns, tenure distribution, and revenue breakdown in a concise, one-page format — ideal for management reporting and quick decision-making.

📌 Key Visuals & Insights

• Tenure Split: Customer distribution by maturity (e.g., 0-6 months, 7-12 months, etc.)
• Churn Breakdown: By Contract Type, Gender, and Internet Service
• Revenue Segmentation: Total revenue by service type and product categories
• Customer Profile Visuals: Gender split and internet service penetration
• Retention Analysis: Quick view of retained customers by key categories

🛠️ Tools & Techniques Used

• Microsoft Excel
• Pivot Tables for dynamic grouping
• Power Query to upload and clean the data